Chia Seeds FAQ
Missing Items?
If you’re missing seeds, a drip tray, growing mix, or instructions, please email officialchia@outlook.com with your order number, address, and the issue, and we’ll make it right!
You can also find a PDF version of the instructions online.
Are Chia Pet seeds edible?
While the seeds and sprouts are processed for optimal growth and are not handled to food-grade standards, if consumed accidentally, they are not harmful. We recommend that both people and pets refrain from eating them. However, the Chia Cat Grass Planter is specifically designed for pets to consume.
Why aren’t the Chia seeds sticking or are sliding off?
Here are some common causes:
- Water inside the planter: The planter should be dry when applying the seeds. Wait 2 days before adding water.
- Too much water in the seed mixture: Use 1/8 cup of water for 2 teaspoons of seeds.
- Not mixed long enough: Ensure the seed mixture reaches a jam-like consistency.
- Seeds spread too thick: Apply a thin, even layer of seeds.
If you need more seeds, contact officialchia@outlook.com.
Why are the Chia seeds sliding off when I fill the planter with water?
This typically means the seeds were applied too thickly. Apply a thin layer and avoid clumping. The drip tray should collect only a small amount of water, not overflow within 24 hours. If excessive water is emitting, reach out to officialchia@outlook.com.
Where can I buy more Chia seeds?
You can purchase additional seeds on Amazon.com. Edible Chia seeds may work but test them on a sponge first as they might not grow as well.
Will the Chia seeds still grow after their expiration date?
Chia seeds can last up to 5 years if stored properly. Test the seeds by spreading them on a damp sponge, they should sprout in 3-4 days. Contact officialchia@outlook.com if you need assistance.
Growing Issues FAQ
Why didn’t my Chia Pet grow?
Common growth issues:
- Temperature too cold: Use a loose plastic bag for a greenhouse effect.
- Not enough water: Water daily and empty the drip tray.
- Seeds applied too thick: Apply a thin, even layer.
- Poor air/light: Place near a window or use a fan.
To refresh the growth: Clean with a mild bleach solution (soak for 30 minutes), rinse, and dry completely.
Why does my Chia Pet look strange or splotchy?
Limited light can cause uneven growth. Place your Chia Pet in full sunlight after sprouting. Clumped seeds may not sprout properly. Chia Pets generally reach peak growth in 3-4 weeks. When the growth becomes leggy, it’s time to refresh.
How do I replant my Chia Pet?
- Clean off growth.
- Soak the planter in a water and bleach solution (1/2 tsp bleach) for 30 minutes.
- Rinse thoroughly and dry completely before replanting.
Planters can be reused indefinitely.
Why is my Chia Pet only growing on the bottom?
This happens if the top isn’t getting enough water. Make sure to:
- Fill with fresh water daily.
- Empty the drip tray.
- Mist the seeds if needed.
- Use a loose plastic bag at night for the greenhouse effect.
Why is my Chia Pet growing mold and smells bad?
Mold and odor are caused by high humidity, darkness, excess moisture, or stagnant air. To fix this:
- Place the Chia Pet near a window or use a fan for airflow.
- Do not reuse drip tray water.
- Clean with a bleach solution if needed.
Product Issues FAQ
My Chia Pet or Cat Grass Planter is cracked or broken.
If your product is damaged, return it to the place of purchase or contact officialchia@outlook.com for assistance.
What should I do if the drip tray is overflowing?
The drip tray should not overflow in under 24 hours. If it does, return the item to the place of purchase or contact officialchia@outlook.com.
Are Chia Pets sold internationally?
Chia.com does not ship or sell products outside the U.S.
Cat Grass FAQ
What do I do if my Cat Grass seeds aren’t sprouting?
- Use a loose plastic bag for a greenhouse effect.
- Avoid overwatering; use a spray bottle when the soil is dry.
If needed, contact officialchia@outlook.com for replacement seeds.
Where can I buy more Cat Grass seeds?
You can find additional Cat Grass seeds on Amazon. Our mix contains oat and wheat grass seeds, which are also available in stores.
Clapper FAQ
What is the maximum wattage that can be used with the Clapper?
The maximum wattage allowed per socket is 200 watts.
What do I do if the three red lights on my Clapper don’t light up?
If the red lights don’t sequence when plugged in, the unit may be defective due to overloading (>200 watts) or an electrical storm. Return the unit to the place of purchase.
What if the red lights on my Clapper light up but it’s not working?
Ensure the switch is set to “HIGH”, use the “II Clap socket”, and make sure the appliance switch is on. The red lights should respond to claps.
Do appliances work with the Clapper?
The Clapper works with appliances up to 200 watts that turn on automatically when plugged in.
Why does my appliance turn off but not on?
The appliance must turn on automatically when plugged in. If it doesn’t, test it by unplugging and replugging it. If it still doesn’t turn on automatically, use a different appliance.
Why does my Clapper keep turning on accidentally?
Switch the sensitivity to “Low” or use the 3-clap socket to reduce accidental activation.
Can I replace the fuse in my Clapper?
No, the fuse is not replaceable.
Can I use the Clapper with a 3-way light bulb?
Yes. Set your desired brightness level first, then use the Clapper to turn the light on and off.
Can the Clapper be used with an extension cord or power strip?
Yes, the Clapper can be used with an extension cord or power strip.